The content you are viewing is from the 2017 Festival. For the current Festival information please click here!  

Assisted Booking

BOOKING INFORMATION

To enable us to determine your requirements and assist you fully, accessible booking services are only available in person or by phone. When booking tickets please inform staff of any access requirements to ensure suitable seating is allocated or equipment such as captioning devices are reserved.

PHONE

Festival tickets are sold through four authorised ticketing agents, each with varying transaction, credit card and processing charges depending on where and how you purchase your ticket. For full booking conditions please click here.

For all enquiries regarding special needs access please email access@perthfestival.com.au.

If you would like to book a special needs ticket please email your accessible seating request to boxoffice@perthfestival.com.au. Please ensure you include the Event Name, Venue, Date and Time along with your contact details and our Ticketing staff will call you to process the payment. Alternatively you can call the Perth International Arts Festival 08 6488 8616.

Alternatively, email your accessible seating request to boxoffice@perthfestival.com.au. Please ensure you include the Event Name, Venue, Date and Time along with your contact details and our Ticketing staff will call you to process the payment.

Ticketek: 1300 795 012. Access requirements and Companion Card bookings are available on 1300 665 915
Ticketmaster: 136 100. Access requirements and Companion Card bookings are available on 1300 446 925 (Ballet at the Quarry only)
Perth Concert Hall: 08 9231 9999 (events at Perth Concert Hall only)


If you are deaf or have a hearing or speech impairment, contact us through the National Relay Service.

TTY users phone 133 677

Speak and Listen user phone 1300 555 727

Internet relay users connect to the NRS www.iprelay.com.au/call/index/aspx

COUNTER

Events held at the State Theatre Centre, His Majesty’s Theatre, Regal Theatre and Subiaco Arts Centre can be purchased at any Ticketek outlet. Film tickets at UWA Somerville and ECU Joondalup Pines can be purchased at the door prior to the start of the film, subject to availability.

Tickets to events at Perth Concert Hall can be purchased from the box office or through Ticketmaster Outlets. 

Albany Ticket Sellers: Paperbark Merchants and Ticketek (Albany Entertainment Centre events only)

AUDIO DESCRIBED AND TOUCH TOUR PERFORMANCES


Audio Described performances provide people with vision impairment live commentary of the visual elements of a performance via a personal headset. They will describe information such as facial expressions, costume, scenery and action sequences without intruding on the actors’ dialogue. Patrons utilising the service are advised to arrive at the venue at least 20 minutes prior to the performance to collect their equipment from the Front of House and be comfortably seated. The commentary will commence 10 minutes prior to the performance.

If you would like to take advantage of the Audio Description service, please let us know when booking.


Touch tours may also be provided as part of the Audio Description service. The guided tour is conducted prior to the performance and gives patrons with vision impairment an opportunity to be escorted onto the set and handle a selection of costumes and props. During the tour, the audio describers will describe the items being introduced and how they will feature in the performance.

Touch tours are free but should be booked in advance.

The following performances are Audio Described and include a Touch Tour:

The Year I was Born, Friday 17 February, 7.30pm at State Theatre Centre of WA
The Gabriels, Saturday 18 February, 1.30pm at Subiaco Arts Centre
The Encounter, Wednesday 22 February, 2pm at His Majesty’s Theatre
Lady Eats Apple, Saturday 4 March, 3pm at State Theatre Centre of WA

CAPTIONED PERFORMANCE


PIAF, in partnership with the Captioning Studio, uses the app GoTheatrical! The app enables patrons to access closed captions on their mobile and/or tablet devices. Specifically designed for theatre lighting conditions; patrons seated nearby are not distracted by the technology.  In a captioned performance the dialogue and sound effects are converted into text and displayed on portable devices such as phones or tablets. This service is designed for patrons who have a hearing impairment or for those who have difficulty following strong accents.

The app is available from the App Store and GooglePlay

Please alert staff if captioning is required at the time of booking. Please also advise if you require a device to be supplied.

The following performances are closed captioned:

The Gabriels, Saturday 18 February, 1.30pm at Subiaco Arts Centre
The Encounter, Wednesday 22 February, 8pm at His Majesty’s Theatre
An Evening with an Immigrant, Saturday 25 February, 8pm at State Theatre Centre of WA
Lady Eats Apple, Saturday 4 March, 8pm at State Theatre Centre of WA 

The following performances have surtitles as part of the performance:

The Year I Was Born, State Theatre Centre of WA
Opus No 7, ABC Studios
The Dark Mirror: Hans Zender's Winterriesse, Perth Concert Hall

ASSISTIVE LISTENING 


Hearing loops or assistive listening systems amplify or enhance sound quality and eliminate background noise for people with a hearing impairment. The devices can connect with your hearing aid via a neck loop or switching hearing aid to “T”. For assistance with the hearing loop please see venue staff.

Venues with Induction Loops are:

His Majesty’s Theatre – Stalls row G to T, Dress Circle row B to H
Perth Concert Hall – Stalls row N to X seats 6 to 35
State Theatre Centre, Heath Ledger Theatre
State Theatre Centre, Studio Underground
Subiaco Arts Centre
Uni Club Banquet Hall
Uni Club Theatre

Patrons with hearing impairments, please note: 

The following shows will require all patrons to wear headphones for the duration of the performance.

The Encounter, Thur 16–Sat 25 Feb

Whilst many people with minor hearing impairments will find the headphone system adequate to hear the show, we also have oversized headphones for those wearing external heading aids, can provide personal induction loops, and have sockets for patrons with direct inputs. We can also provide a mono version of the show, and independent volume controls for people with reduced hearing in one ear. If you would like assistance with this, please make yourself known to the ushers or sound technicians in the auditorium before the start of the show.

Lady Eats Apple, Thur 2–Sun 5 Mar

People with minor hearing impairments will find the headphone system adequate to hear the show. If you require assistance please make yourself known to the ushers before the start of the film.

Collisions, Tue 21 Feb–Sun 5 Mar

Collisions is a virtual reality experience. Patrons will be required to wear a virtual reality headset with headphones for the 18 minute film. Patrons with minor hearing impairments will find the headphone system adequate to hear the film. If you required assistance please make yourself known to the ushers before the start of the film.